OpenAI’s ChatGPT software has dominated IT industry headlines in recent months, with many pundits pontificating on the future of artificial intelligence. When asked an open-ended question, the ChatGPT app will generate text on that subject. GPT-3, the pre-trained multi-modal large language model behind ChatGPT, is also used to create graphics, power search engines, gain insight from customer feedback, and more. OpenAI introduced a new version, GPT-4, on March 14, 2023.
Two days later, Microsoft announced the debut of Microsoft 365 Copilot, an AI-powered assistant based on GPT-4. Copilot can help Excel users take advantage of advanced functions and data visualizations, and generate the first draft of a document in Word for the user to edit and expand.
But Business Chat is the most intriguing Copilot feature. This chatbot tool crawls all the data in the organization’s Microsoft ecosystem — Outlook emails, Teams messages, calendar entries and documents — and summarizes any data relevant to the user’s natural language prompt. It then works with other Office apps to draft emails, generate Word docs, create PowerPoint presentations and more.
It also opens a Pandora’s box of security and regulatory compliance threats. Is your data ready?