It’s difficult to get accurate statistics on IT project failures. Few organizations like to self-report wildly inaccurate time estimates and budget overruns. They hesitate to say that projects are abandoned because of these and other issues.
One frequently cited report from The Standish Group found that just 15 percent of IT projects are completed on time and within budget. That statistic is backed up by a later Project Management Institute (PMI) study. PMI found that 49 percent exceed the expected timeframe, 43 percent go over budget and 31 percent fail to meet their objectives. Most organizations bite the bullet and muddle through. However, 14 percent of projects are canceled outright.
Countless articles have been written discussing why these problems persist. Commonly cited reasons include poorly defined goals, poor communication, lack of a project sponsor and failure to follow project management best practices.
That may well be true for projects generally. For IT projects, however, problems often arise when a nontechnical project manager is selected to spearhead the effort.