Effective Endpoint Management without the Headaches
Reduce Operational Overhead with DeSeMa’s Fully Managed Endpoint Services
Is your IT team managing endpoints manually? As endpoints continue to proliferate, are you struggling with ever-increasing operational costs and security risks DeSeMa’s comprehensive suite of endpoint provisioning and management services enables you to reduce IT operational overhead, increase productivity and boost endpoint security.
Personalized Services for Your Unique Needs
Our process begins by understanding your challenges. We help you determine why you’re struggling and what skills you need to get your project on track. We then develop a list of requirements and categories them into obtainable skill sets. This way you’re assured of getting the right resources.
Outsourcing Endpoint Management in public utilities
Endpoint management has always been costly and challenging. The transition to remote and hybrid work models has made it increasingly difficult to provision, monitor and manage endpoints across their lifecycle. Field technicians may spend hours provisioning each device, and must devote additional time to ongoing administration and support. By outsourcing endpoint management, organizations can reallocate those resources to tasks that deliver more value to the business. The utilities industry relies heavily on a wide range of endpoints for customer service and field operations, with many employees working remotely. Utilities providers need streamlined provisioning and management of endpoints to control costs, maximize productivity and reduce risk.
Turnkey Solution for a Flat Monthly Price
We configure devices remotely, enroll them in the mobile device management platform and drop-ship them to users directly from the manufacturer, reducing equipment lead time. We also push out updates and can recover or rebuild a system, including reinstalling the OS and custom apps, without the need to ship the device to us. Our relationship with iFixit gives us access to local resources for hardware repairs without the need to ship a device to us, reducing employee downtime.
DeSeMa’s approach enables utilities to reduce the burden on in-house IT staff while ensuring that remote and mobile personnel have ready access to the devices they need to do their jobs. Our team ensures that endpoints are managed proactively and any issues are addressed rapidly, helping to maximize security and regulatory compliance as well as user satisfaction.
All of this is included in a flat monthly price per device, including PCs, laptops, mobile devices and fleet-managed cell phones. You can also lease endpoints directly from us, and we’ll manage and support them across their lifecycle.
Contact Us Today
DeSeMa’s fully managed endpoint services save hours of technician time and enhance the user experience. Give us a call to discuss how outsourcing endpoint management can benefit your organization.
