Effective Endpoint Management without the Headaches

Reduce Operational Overhead with DeSeMa’s Fully Managed Endpoint Services

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Is your IT team managing endpoints manually? As endpoints continue to proliferate, are you struggling with ever-increasing operational costs and security risks DeSeMa’s comprehensive suite of endpoint provisioning and management services enables you to reduce IT operational overhead, increase productivity and boost endpoint security.

Personalized Services for Your Unique Needs

Our process begins by understanding your challenges. We help you determine why you’re struggling and what skills you need to get your project on track. We then develop a list of requirements and categories them into obtainable skill sets. This way you’re assured of getting the right resources.

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Outsourcing Endpoint Management in professional service firms

Endpoint management has always been costly and challenging. The transition to remote and hybrid work models has made it increasingly difficult to provision, monitor and manage endpoints across their lifecycle. Field technicians may spend hours provisioning each device, and must devote additional time to ongoing administration and support. By outsourcing endpoint management, organizations can reallocate those resources to tasks that deliver more value to the business.

The rise of remote work models has increased endpoint management challenges and security risks for professional services firms. Sensitive client data is often stored on endpoint devices, but IT staff lacks a single-pane-of-glass view into all the devices, apps and services in their IT ecosystem. Firms need more effective endpoint provisioning and management to reduce risk without hindering productivity.

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Turnkey Solution for a Flat Monthly Price

We configure devices remotely, enroll them in the mobile device management platform and drop-ship them to users directly from the manufacturer, reducing equipment lead time. We also push out updates and can recover or rebuild a system, including reinstalling the OS and custom apps, without the need to ship the device to us. Our relationship with iFixit gives us access to local resources for hardware repairs without the need to ship a device to us, reducing employee downtime.

DeSeMa ensures that busy professionals have the devices, applications and data they need to remain productive while reducing the burden on in-house IT staff. We manage endpoints proactively and address issues rapidly, helping to maximize user satisfaction and boost the security and privacy of sensitive client data.

All of this is included in a flat monthly price per device, including PCs, laptops, mobile devices and fleet-managed cell phones. You can also lease endpoints directly from us, and we’ll manage and support them across their lifecycle.

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DeSeMa’s fully managed endpoint services save hours of technician time and enhance the user experience. Give us a call to discuss how outsourcing endpoint management can benefit your organization.

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