Effective Endpoint Management without the Headaches
Reduce Operational Overhead with DeSeMa’s Fully Managed Endpoint Services
Is your IT team managing endpoints manually? As endpoints continue to proliferate, are you struggling with ever-increasing operational costs and security risks DeSeMa’s comprehensive suite of endpoint provisioning and management services enables you to reduce IT operational overhead, increase productivity and boost endpoint security.
Personalized Services for Your Unique Needs
Our process begins by understanding your challenges. We help you determine why you’re struggling and what skills you need to get your project on track. We then develop a list of requirements and categories them into obtainable skill sets. This way you’re assured of getting the right resources.
Outsourcing Endpoint Management in Government
Endpoint management has always been costly and challenging. The transition to remote and hybrid work models has made it increasingly difficult to provision, monitor and manage endpoints across their lifecycle. Field technicians may spend hours provisioning each device, and must devote additional time to ongoing administration and support. By outsourcing endpoint management, organizations can reallocate those resources to tasks that deliver more value to the business.
Effective endpoint management has become increasingly important for government agencies. Given the risk that government IT systems could be accessed or sensitive data exposed, agencies need to ensure that endpoints meet security mandates. Additionally, agencies need a more efficient means of provisioning and managing endpoints to reduce the burden on in-house IT teams.
Turnkey Solution for a Flat Monthly Price
We configure devices remotely, enroll them in the mobile device management platform and drop-ship them to users directly from the manufacturer, reducing equipment lead time. We also push out updates and can recover or rebuild a system, including reinstalling the OS and custom apps, without the need to ship the device to us. Our relationship with iFixit gives us access to local resources for hardware repairs without the need to ship a device to us, reducing employee downtime.
DeSeMa is familiar with the government versions of Office and getting data classification tools to work correctly on those platforms. The DeSeMa team can also set up appropriate remote access technologies to remain in compliance with government security and privacy controls. This enables DeSeMa to quickly provision endpoints for government agencies and ensure they are managed effectively long-term.
All of this is included in a flat monthly price per device, including PCs, laptops, mobile devices and fleet-managed cell phones. You can also lease endpoints directly from us, and we’ll manage and support them across their lifecycle.
Contact Us Today
DeSeMa’s fully managed endpoint services save hours of technician time and enhance the user experience. Give us a call to discuss how outsourcing endpoint management can benefit your organization.
